Monday 10th May 2021
I slept in again today until around 7 am and watched the morning news.
I paid half of one bill not quite due yet but paid in advance of due date in the event I don't have time to pay it on it's due date.
Well what do you know my blog crashed and I just saved what I had just written before it crashed.
So today was a pretty boring life admin day again. There is only me and one other person living in the apartmentt block now. The guy across on the other side of the second floor just moved out ( hopefully there will be no more sweeping of hair out and over the hallway down to the ground floor entrance now). I have the entire second floor of the apartment block to myself and the guy downstairs has the entire ground floor of the apartment block to himself. It is so quiet here nobody would know that you lived here. I could be wring as there maybe one other person on the other side of the second floor that I have never seen enter or leave his apartment and the blind is always down.
Anyway I went for a swim at around lunchtime at Lane Cove Aquatic Centre again and this time got to take a dip in the other kids pool next to the indoor 25 m pool. The outdoor 50 m pool is now only open limited hours in the mornings and afternoons so it was closed when I arrived. Too cold anyway to swim in it. The 25 m pool I was told was around 26 degrees C. The kids pool next to it is a warm 32 degrees C I was told which was a little too warm I thought althought the first time I entered it I thought it was much colder then as I walked to the deep end which was only 1 m I could feel the water temperature rising. I get out. The other kids pool which I like to paddle in with it's water features is about 1 m at the deep circular end and is around 29 degrees C. I spend time in it before plunging into the 25 m pool where I spend most of my time exercising in. I give the32 degree C kids pool another go after my 45 min session in the 25 m to relax my muscles before taking a shower and changing out of my wet swim gear before heading to Woolworths for a grocery shop for the essentials and getting some laundry money.
Home to prepare for work over the next 5 days. No days off. I may have escaped scan count tomorrow but my day off on Wednesday after checking Kronos today is no longer. I had an appointment on that day off too and had to cancel and notify the organisation that I could not attend a second time due to work. It sucks being a casual!
Thanks to everyone reading my old blogs. There is not much I can blog about at the moment except for work unfortunately. I would love to be able to go and see interesting things and blog about them like I used to in the past but I currently can't. I can't even book an appointment or register to get the COVID vaccination (not that I am in a hurry to due to my severe allergies). I have to be careful what medications I put into my system I need to inquire how I can get the pfizer rather then astrazenica vaccine even if I am over 50 years old just.
Tuesday 11th May 2021
Myer 9.30 am - 5 .30 pm service. Not anymore - this original shift added to 30th April 2021 was changed at the last minute on 11th May to 10 am - 5.30 pm. So glad as I need a sleep in. Why do I have so many shifts this week? It means I have none for the following week! So true looking at Kronos for the following week.
Today is small electrical appliances scan count and I escaped it for once! I wasn't the only team member to escape this scan count - team member "I want to be a team leader" did as well. However team member "ticket girl didn't". When she saw us finishing our shift at 5.30 pm today and leaving through the staff entrance/exit while she was on a break and having to stay back she yelled out " traitors!" to us. Hey it's not our fault who escapes scan count and who doesn't - It's up to the managers. I have an extra shift tomorrow and didn't want it as I had an appointment at 2.30 pm - 3.00 pm tomorrow at Salvation Army Employment Plus Chatswood ( I did contact them to say I was unable to attend again as soon as the new shift appeared on Kronos).
So we had so many pesky customers. One wanted a price match on Sheridan towels after the Sheridan rep had left because DJ's and the Sheridan store both had a 40% sale on while Myer was only offerring a 30% sale on selected Sheridan towelling. The final decision was unfortunately a no from the customer service manager as it is Sheridan not Myer who dictates which stores offer which sales. The customer was quite unhappy with this decision but still purchased the towelling as she wanted the Myer One points from the purchase.
I asked every customer if they wanted to join Myer One if they were not already a member and none of them wanted to. I did start to ask for the rounding up of purchases to donate to the local community charity of education on domestic violence ( still unconvinced about these charity donations from Myer though). Most customers were happy to donate. Too bad about the reduction of plastic bags purchased - it seems charging an extra 15 cent per bag is actually encouraging the use of more plastic bags instead of decreasing them.
There was another pesky customer and her partner in crime who wanted my attention for a very long period of time but had no intention to buy today therefore to get rid of them I allowed them to hold their purchases until Thursday to give me time to find the 2 matress protectors they wanted in the reserve and so I could serve the queue of customers waiting to be served behind them. I hate it when customers waste my time - I lose sales and customers become unhappy.
Brand partner t shirt offers were not loaded onto the POS again so I had to do 2 manual item discounts today. Even the team member in Menswear was not aware of it. There was no brand partner offer sheet or day sheet at the Homewares counter.
So many pesky customers today I was so tired I needed to go straight home and sleep. I did not get home until 8 pm as I catch the 6.10 pm bus to Chatswood then 144 home. The bus before it must not have shown up as there were so many people waiting for the 280 bus. I also missed the 144 bus at Chatswood as the volunteer manager texted me to ask about my contact reporting for Quarter 1 Jan - Mar 2021. No time to do it texting her back that I will submit it when I get time.
Lunch was after 1 pm I think or was that after 2 pm today? Can't even remember because it is so busy for a Tuesday.
By the end of the day the team leader was "knackered and bought herself a bag of Darrell Lea Jaffa Balls ( milk chocolate balls coated in a hard orange shell) as she needed sugar. The customer service manager was present on the other side of the Homewares counter when the team leader opened her packet of Jaffa balls with force as if she could not wait to put one in her mouth but as she opened the packet most of them ended up on the floor and she probably only ended up with less then a third of the packet left. I yelled out " Are you two ok over There?!" Let's hope she didn't pick them up off the floor and eat them! Would have been a great one for the Tic Toks!
Wednesday 12th May 2021
Day off. Not anymore New shift added to Kronos at the last minute on Monday 11th May to work today10.30 am - 5.30 pm which means I had to miss my 2nd appointment at 2.30 pm today at the Salvation Army Employment Plus Chatswood. The appointent was changed at the very last minute this morning received by a text message advising the appointment had been changed to 2 pm instead. Either way I had already advised them in writing that I could not attend in advance of this. At least my appointment was not as important as team member "ticket girl's" appointment. She thought she was having the day off as well ( well deserved as she did not finish the scan count until 10 pm last night) but she was also called in to work from 10.30 am - 5.30 pm today. Apparently according to team member " I want to be a team leader" who knows all the Myer gossip somehow, one of the guys in Electrical is sick as he has lost his voice and the other is just being "flakey" not turning up to shifts
Today VM team member Chelsea told me that I may have served her husband over the weekend on Saturday. She was pretty sure I did as she had asked the other Asian team member from Electricals if she had served him on Saturday the day before Mothers Day and she had not. He purchased a Mermaid hair curler for Mother's Day for her. I knew Chelsea had told me that she had requested one and didn't think she would get one. I hope her husband selected the right one. It's the thought that counts.
I volunteered to give it ago in Electricals today - working in Electricals is not fun! The first customer I had was a lady that rang up the Electricals department and wanted to return an iron she purchased online for a refund. After advising her that she could return it for a refund online then look at an alternative model better suited to her needs instore, the story does not end there. She had used her "frequent flyer points" to purchase it online hence a refnd of points was not actually possible and advised her that she would only receive a Myer gift/return card as a refund. The customer was not happy with this but it is a policy all online purchases are refunded online and not through the stores' POS systems. But the story does not end there either, after asking her if she had used it and whether it was faulty, she advised that she had used it however found there was nothing wrong with it only that it was too heavy for her therefore she wanted to return it for a refund. I explained to her because it was not faulty and she had used the iron she was not entitled to a refund as no returns for change of mind of used products. To find out what I could do for the customer I place her on hold and asked the customer sevice manager. The customer service manager was having lunch with 2 other managers from downstairs in the cafe advised me to advise ( and not advise to do ie not buy cheap products) the customer to do ring customer service online or contact Braun.
Thursday 13th May 2021
This blog is incomplete as my blog crashed again. Everytime I write something truthful but negative about Myer, my blog crashes and I just lost at least 1 paragraph of this blog. I am starting again.
One load of laundry done
I stayed back with team member ticket girl to catch up with ex Christmas casual team member until 6 pm. We talked about everything including possibly going to SuperNova out at Sydney Olympic Park Showgrounds.
I sold a santoku knife & Furi cutting board which was my first sale of the day but gave my sale to a team member in Electricals after helping the customer aa I
really busy.
on stock all day did not get much done. Customers approaching me for help all day including the operations manager with a customer looking for a deli slicer.
Friday 14th May 2021
VM stock team member return to menswear with CB & Chelea on leave today
Tickets up. Search for 5 triple stands only to find 2 in a cage on ground floor fittings & fixtures area and 1 loose one I dragged into the goods lift onto the landing of dock. Making sure I put a reserved for Homewares sign on it.
Got in trouble for not calling a manager on duty when computer froze on me in kids wear whilst I was doing a price check for a customer. Locked me out in Kidswear but I was still able to log on in Homewares.
Phone order from Myer Blacktown for customer we tried to ring 4 times with number given. Turns out incorrect poroduct/ number given and gave customer closest store to her that had the product she was actually after cup/saucers with gold rim not 4 mugs & side plates.
Allergies extremely bad now causing me pain as my skin is so dry and cracked.
Saturday 15th May 2021
Myer 11.30 - 4.30 pm original new shift added to Kronos on 30th April 2021. Shift changed to 10 am - 6 pm on Kronos on 11th May 2021.
Busy as hell today. Can't remember what I did.
Sunday 16th May 2021
Day off
Do nothing day today.
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