Monday 1st February 2021
Myer 8 am - 4 pm ( restock from reserves only) . Actually worked 9.30 am - 5.30 pm as requested by the customer service manager instead of finishing at 4 pm as originally asked to even with an injury who asked when I punched in and said I might as well stay until 5.30 pm. I ensured I had a lunch break today at around 2 pm and finished exactly at 5.30 pm today.
Not a good start to the month. I checked Kronos again this morning and my 8 am - 4 pm shift that was requested to work today by text sent to me from the customer service manager at the last minute yesterday has still not been added onto Kronos. There is something dodgey going on with this shift because if a manager requests for me to work an extra shift at the last minute they usually add it straight away to Kronos after I agree to work. The request was made yesterday by text at 11 am and I agreed to work however after checking Kronos several times yesterday and this morning it still has not appeared on Kronos.
I don't think I will be able to go to work today anyway and hope the customer service manager can find someone else to replace me for the 8 hour shift as earlier this morning I was preparing lunch for today and a metal tray fell off the bench and landed on my right big toe at an angle. It hurt quite badly and I thought I saw my toe discolour. I hoped I would not lose my toe nail when it happened. Althought it is not as painful now it is still throbbing a bit but there is no way I can make it to work by 8 am this morning . It's already 6.30 am and I should be making my way to work in order to get there in time. I think I will have to send a text message to the customer service manager ( it's still too early so I won't ring her). I am waiting to see how bad it is. There is a white mark on my toe nail and it does not look the same colour as my other big toe. Hoping it is not too badly injured. It does hurt a bit.
I sent a text to the customer service manager telling her what happened and waiting to see if my toe is ok to go to work and how she may have to replace me for my shift.
8.30 am and I am on the bus on my way to work. I can still feel my toe is a little sore and a bit darker in colour but it seems OK. What a full bus - mainly full of school kids. I put a bandaid over the toe area of my black sneakers and write a little note on it to be careful of my toe - hoping no school kid or anyone on the 144 or B line bus steps on it by losing their balance and falling on me with all their body weight ( refer previous post when one person on each bus on each side lost their balance and fell on me)
I arrive at work just before 9.30 am and punch in. I was asked to stay now until 5.30 pm instead of 4 pm. I did so much restocking today - pillows, quilts, towels, sheets & finally glassware ( only because I was asked to abandon the sheet restock and do glassware). I even found a rogue mustard stripped tea towel in the soft reserve and bought it up and put it on the floor to sell as it was in the incorrect reserve. My toe is still a little sore but I checked it at lunch time and it was not too bad still discoloured though and there is a white mark on the toe nail where the metal roasting tray hit it.
So much drama at work today. Today I am putting stock on the floor from reserves and Wednesday I am taking stock off the floor and putting it back into reserves. All for the 9th February scan count ( it's not a scan count it's a bloody stocktake why do Myer have a stocktake sale if it's not before having a stocktake? - a scan count sale does not quite have the same ring to it!!!!!)
Well what do you know over 6 months of hard work and I finally achieved (or is that received) my first $20 Myer reward voucher on 1st February 2021! That 1 single Bodum click & collect customer order I put through with team member "ticket girl" gave me an extra 250 points which means I now have a total of $45 worth of Myer reward vouchers to spend. Woopie do da! ( the $5 balance leftover from the first reward voucher was from the store manager, the other $20 reward was the 2nd reward voucher I received recently again from the store manager).
So the mystery of why my shift today did not show up on Kronos this morning when I checked again - the customer service manager told me that the assistant store manager had apparently allocated it incorrectly to team member "ticket girl"'s brother - not funny and will be fixed so I have been told. ( I will be keeping a close eye on this one on my next payslip!) It shows how incompetent some managers are but I think they are more likely on some type of substance abuse - I have always been a strong believer that all managers should be drug and alcohol tested which they are not at Myer. I have experienced what it's like from when I first started working in the retail industry over the years what it's like to work under managers who had some type of addiction - mood swings constantly, short and long term memory loss, the inability to concentrate on single tasks or keep still, usually constantly smoking as well as drinking on occasions, poor diet etc etc
Tuesday 2nd February 2021
Myer 9.30 am - 5.30 pm
I'm on the floor today but eventhough I don't have to start until 9.30 am today when the store opens, I leave home before 8 am in order to get to work by 9 am so I have time to get to the staff entrance, punch in, put my stuff in a staff locker, put my lunch in the staff refrigerator, pick up the ipads and keys, sign them in & attend the group huddle 15 minutes before opening to pick up the day sheets as well.
Even leaving home upto 2 hours before I start work I am still struggling to get to work on time. Today the buses were full of people and the 144 may have showed up on time but the B line did not. According to trip planner a connecting 8.27 am B line bus was suppose to turn up at Neutral Bay but drove straight past empty with a "not in service" sign on it. The next b line bus was not arriving until 8.41 am which means I will not arrive at Warringah Mall until 9.06 am which means I would need to run to the staff entrance in order to get to work on time . To make things worse the b line bus I boarded only allowed a certain number of passengers on at each stop and only opened it's doors to passengers once passengers had alighted leaving a lot of passengers stranded to wait for the next b line bus especially at Neutral Bay Junction ( where I managed to get on the bus). The delay did not end there. Traffic was at a snails pace over the Spit Bridge in both directions due to road work or accident earlier .
Arrive at Warringah Mall around 9.15 am and walk straight to the Myer staff entrance located at the back of the Mall. Made it!
I punch in at the staff entrance exit and the team member from the dock asks me how my toe was whilst I was punching in my team id # - I could not answer him as I was in the middle of punching in my number but made a boo so had to clear it and re enter it correctly before answering him. I said it was not to bad just discoloured and still sore and how I made a mistake punching in my number and had to correct it therefore could not answer his question - adding you don"t want to punch in some random team member id # from say Chatswood for example!
Stuff in locker, lunch in the fridge, keys and ipads picked up and signed out I head straight down to the team huddle . Day sheet picked up and time to head back up to the counter. Most times huddles are a waste of time as one team member says "same shit" each time except for team member nominations. This time - as of yesterday plastic bags now charged at 15 cents if you need one. Pushing of Myer One sign ups - I wish they would stop putting pressure for people to sign up, nobody I asked wanted to sign up and I asked every single customer today who didn't have a Myer One membership if they wanted to sign up. People won't sign up if they don't live in Australia and if they have CBA rewards as that is a far more superior loyalty program - when will Myer get it? - Compared to, Fly Buys (and other loyalty cards on the market which is highly competitive) for example, that their loyalty card is not worth even joining up for. Quite a few customers have made this comment.
I was so busy today. First thing I noticed and wrote a reminder note to do was to take down all the expired sale signs at the end of today and to remind the other team member "I want to be team leader" working with me to do so as well. ( she actually got a text message from the customer service manager to do so and print new ones to put up). She couldn't even complete this task in time or correctly even with help from another manager on duty.
I scanned as many customers as I could who either had a Myer One card with them or did a look up for their membership number as I could today. No new Myer One sign ups Nobody wants to join and why would they. If Myer wants to grow their customer bases pushing team members to push customers to sign up to Myer One that at the moment has no affiliated partners is not the right way about it. As I have asked Myer board members ( the remaining ones) previously " So what is Myer's point of difference?" There certainly isn't a real one apart from if you download the Myer One app you can view your receipts from your purchases for upto 2 years. OK so that's handy but not for extended warranties over 2 years.
I am finding that each time you serve a customer it is taking more time because there are so many questions you need to ask a customer. This is a list of most of them
1. Will you be paying by cash or card today?" ( 2 registers on the end accept cash or card the other 2 are card only ) very annoying if a customer decides to pay cash after you have started a transaction and about to accept payment
2. "Do you have a Myer One membership?" If they do have it with them then you just scan it and hit enter if they do but not with them then you can look it up for them either by mobile and last name or email and last name or first name last name and postcode at present. This is very time consuming as a lot of the time the look up function either does not work or the system just can't find the customer's membership number no matter which look up option is used due to a few reasons incorrect spelling of name or details not updated as examples.
3. "Would you like to join the Myer One loyalty program?" Most of the time it is a straight "NO" without any reason or "Not today" because there is a queue of customers on a Saturday or the customer is in a hurry to get to their next appointment or the best reason was " No because I don't live in Australia". A lot of the time it's because customers have already accumulated so many loyalty cards they just don't want another one to clog up their wallet or phone and a few very savvy customers even calculate the benefits of joining loyalty programs and Myer One is just not worth it.
4. After scanning all of the items the customer would like to purchase. The next question that just ca.e into effect on 1st February 2021 at Myer was to ask the customer "Do you need a bag for your purchases as they are now 15 cents a bag?" If yes then you either have to fit all the purchases into one Myer bag or estimate and charge however many bags will be needed for the items purchased. It majes no difference which size Myer bag it is they are all 15 cents a bag. Alternatively you can ask the customer if tgey would like to purchase a reusable Myer bag for $2 and again all sizes of these bags are the same price per bag.
5. Before you even process the payment, the next question depends on whether there are any promotions on currently. Until end of April 2021 I think, the current promotion is to ask custoners who spent over $9.95 on MW products if they would like a free greetings card worth $6.95 - one per customer per transaction although Myer Warringah has truck loads of them and therefore trying to get rid of them so customers who purchase a few hundred dollars worth of MW products do get more then one frer card ( ticketed incorrectly as a gift card confusing a poor elderly women I previously served - she thought it was a Myer gift card to spend with). I haven't been telling customers about this current promotion (nor have I been telling customers about the 3 x Myer reward points if you spend on Homewsres between 2nd and 8th February I believe).
6. Where are we upto now? Question # 6 and we haven't even accepted payment from the customer yet! "Would you like to round up your purchases to the nearest dollar as a donation to the local charity?" There is usualky a clear Yes or No here however I always get the customer who wants to donate more ir questions which charity the donations go towards. ( I won't even bother with larger donations as this would be an extra few steps and questions and depending on at which stage of the transaction you are at , the POS may or may not allow this option on the POS system which is what happens with quite a few processes on the POS).
7. Finally processing method of payments. There are
Wednesday 3rd February 2021
Myer 8 am - 4 pm
Was I suppose to be on scan count prep or a combination of both that & service?
Who knows.
I know I wasn't on stock as another VM team member was doing that which I said to her that's not visual merchandising which she was suppose to be doing - that's just merchandising ( putting stock out).
Still no sign of the VM team member who went to his photo shoot, I am dying to find out how it went and what it looks like. PPE is not the easiest thing to market.
Today it was all about taking stock off the floor and putting into really filthy 20 grey totes - yes the ones that were stack so high that I somehow had to get down and put into the old click & collect reserve on Monday - fill them up , label them with what's in them and put them on a cage to put back into the reserves - on my own. So bloody heavy. I asked twice for help on Monday and only got help with totes the second time I asked.
Today I asked again for help and the first time it took so long and my my life even harder, even worse the second time I asked the team member I asked acknowledged my request then abandoned the job so I had to ask another team member to help me. By lunch time I was having a discussion about this and the team member from VM said some of the guys are useless - you ask them to do something and they say yes they will do it then abandon the task. The other discussion we had was how merchandising and visual merchandising takes a lot out of you. It is very physically demanding. I have to agree after 3 days of merchandising you need 4 days to recover!
I didn't quite finish sorting and relabelling incorrectly labelled cutlery as I was only told to do this whilst I was serving a customer and towards the end of the day. Postscript : Someone else had sorted the cutlery out roughly and I completed the relabelling the following day - Who does not know the difference between an entree knife and a table knife and a Madison knife from a Cosmopolitan knife?
One Myer One sign up today and I am not even on the floor. Oh damn it I just remembered that I forgot to scan the barcode again after all the effort I went to to sign up a Chinese couple whose English was limited. This couple was probably my 2nd ladt customer of the day and purchased a whole lot of MW white Postscript scanned the barcode the following day. Forgetting to do this does not affect the customers membership but it does affect your Myer Metrics.
I was wondering where all my sales I did today went as I was at -$9 in sales at one stage. Someone returned something big! Does not matter as I was not suppose to be on the floor although I was told that I was suppose to be lunch cover. Whatever. I just served anyone that came up to me needing help. I don't even wear a name badge and people still approach me for assistance.
Thursday 4th February 2021
Myer 10 am - 4 pm
I was a little late this morning due to the buses not showing up but only by 5 minutes or so. I punched on using my phone rather then using the staff entrance exit time tracking machine to do so.
I texted the customer service manager as well as team member "ticket girl" however team member "ticket girl" was also late to work half an hour before therefore she could not attend the team huddle or pick up a day sheet.
Signed up another Myer One today so annoying the amount of information needed to sign a customer up. It won't let you sign up a customer without an email address now it won't let you sign them up with a dob as of today! Myer says it's for security purposes for when there is a need to ring customer service - bullshit. If I had a choice I wouldn't give Myer any of my personal details simply because I don't trust any of their technology which is so outdated and does not seem to work as well as Myer having access to all our personal devices as we are expected to use our own electronic devices for everything work related.
Another 10/10 customer service score. Nothing new except it's the first one for the Myer Winter season. So why hasn't my overall customer service score increased from 88 % which it has been sitting on for months? If you get a 7/10 (which I did get unfortunately but only once ) it goes down 10% so it does not make any sense if you get a few more 10/10 customer service scores why it does not go back up. Definitely something wrong with the metrics system used.
Loads of exchanges and returns. Even before I arrived team member "ticket girl" had lots of online returns. Some very dodgey ones - a pair if shoes a man returned which were in fact women's shoes . Another pair that I knew Myer sold in store yet it kept getting bounced between the dock for online returns to DC and homewares. These shoes when I returned them to the shoe department looked worn. Loads of random items that returned from online sales that should have been returned to the dock to be returned to the DC were not and put back onto Myer's shelves - ie items not sold at the Myer Warringah store.
I found out one casual team member had his employment terminated
Friday 5th February 2021
Myer 9.30 am - 5.30 pm
Centrelink reporting due but not done as it no longer allows me to do it online. I have sent a second email to Salvation Army Employment Services awaiting their response as my payments have been stopped - I haven't received any payments from centrelink since 30th November 2020 therefore there are no p ayments to be stopped. My payments have stopped as I have not met my mutual obligations of applying for 4 jobs a month by a certain date - I haven't because i am working and can't look or report my job searches if I am currently working. I did report 2 job searches but did not report the other job search(s).
Final day of work before stock count next week. It's been a long week. Tomorrow I need to catch up and rest however I would like to try and find something interesting to do or somewhere interesting to go. It may just be a life admin day tomorrow.
I made sure I left home for work 2 hours before my shift starts . Traffic over the Spit Bridge is really heavy again at 8.25 am
There is so much to write about today and so much to catch up on writing about. All about what is happening at Myer but not all good either.
I will start with arriving to work around 9 am today to allow myself time to punch in at the time clock near the staff entrance exit, put my stuff in a staff locker, put my lunch in the refridgerator in the staff kitchen sign out the ipads and keys to the cupboard and knife cabinets and make my way down to the team huddle before Myer opens at 9.30 am. I even had time to sit down and look at my emails briefly after dropping off the ipads x 3 today and keys behind the counter.
The team huddle was the same shit ( as described by team member "I want to be a team leader" with the daily pressure for every team member to sign up a customer to the Myer One loyalty program that isn't already a member. You can't force customers to sign up and it does not help putting pressure on team members to do so. You also have to call the manager in womens wear whenever you do sign a customer up to inform her - what a fucking waste of time. Do managers even try to sign up customers and set an example - no . I find this really annoying as everytime I am serving a customer I get interrupted by tge customer service manager in the middle of serving them with something petty ( the day I served the chinese couple I was interrupted and was about to sign them up to Myer One - which I did however forgot to scan the barcode to recorded that I had signed them up because of her). There was no mention what so ever of customers as of today having to provide their dob now in order to sign up to the Myer One membership however the most interesting news today at the team huddle was 7 stores were shutting down their online departments and only keeping their in store click and collect and that Myer Wartingah was one of them, leaving Macquarie and Chatswood mentioned as the next closest Myer with an online department. What does that actually mean? Well initially it means loss of jobs but team members were told there were no loss of jobs and all existing online team members were absorbed into other departments within Myer Warringah or had the option to work in the online department at other stores. Was this closure a good decision? A few of the team members I was working with today did not think so and i probably feel the same but the reasoning behind it was because Myer Warringah is a smaller store ut did not have the manpower to run an online department which is questionable as the online department has actually been doing very well and with retail as it is now ie on the decline, the majority of retail stores are trending towards and relying on more and more online sales. Another poor decision along with Myer's partnerships with Australia Post ( which did not make any difference in delivery times of online orders to customers and where I saw an increase in broken, damaged and missing online orders to customers) and Amazon (where customers could now pick up their online Amazon orders from a Myer hub hence generating more foot traffic from customers ie a one stop shop - I don't think anyone is using this service and foot traffic downstairs has not seemed to have increased since it's inception) have both been failures.
At the end of the team huddle I grab a day sheet - why are there so many people on in the Homewares Department. There was me on from 9.30 asm - 5.30 pm, the team leader from Electricals on from 8.00 am - 5.30 pm or was that 6 pm ( later i found out it was he had to make up hours as he is a permanent employee) and first 5 hours or so another casual team member and finally the last 5 hours team member "I want to be a team leader".
The customer service manager hands me a 2 page report of some sort. What was i suppose to do with it? I asked her if she wanted it back and she didn't so I hung onto it and put it on the back counter of homewares. I read it and saw that it was a price increase report. Did I have to do this today? I waited until later in the afternoon to do it with team member 'I want to be a team leader". I noted that the first 3 or so items on the report did not need their labels changed as I had put the stock out previously and noted that the price on the boxes of splendour glasses were actually more then the prices scanned at the POS system therefore left them as is. Just as well as it saved some relabelling time. The team leader from Ellectricals saw them and I asked if we had to relabel the price increases immediately. We needed a scanning gun and printer therefore I asked the team leader from Electricals to grab one but told him to take a photo of the id number of scanning gun that our team leader has allocated herself as she knows it works and had written the id number of on the back of one of tge cupboard doors behind the counter. It does work as I used it yesterday to relabel cultery in correctly labelled in preparation for scan count. Unfortunately when team member " I want to be a team leader" arrived and was about to start relabelling the price increases, she destroyed the scanning gun and tried to reboot it unsucessfully 3 times before calling the electricals team leader who managed to fix it. I know how she managed to destroy the scanning gun - she kept selecting tge wrong printer label size when i had told her that the labels in the gun were not clearance or mark down labels but were standard labels. Of course the scanning gun will continue to hang because it won't recognise the label size loaded. I only realised this after the 3rd time she tried to reboot the scanning gun. As a team we managed to locate all the products on the report to be relabelled before the end of the day. There were some still in the reserved but someone else will have to locate and relabel these on another day.
In the morning I worked with a team member who acts really ditzy - I am unsure if she actually is or if she is just putting on an act but she wasn't really smart this morning. She was given a catalogue and told to tick or cross any of the products on it to indicate if they were available in store. She had so much trouble doing this I had to help her. She could not even do the simpliest of maths and said she didn't need maths for attending the police academy - Are you sure? I kept asking her. Even team member " I want to be a team leader" was unsure if of this. You would need some sort of maths to calculate speed distance etc for example
Another Myer One sign up today - that's one a day for 3 days in a row! ( I even kept all my receipts of sign ups so I should not be pressured into signing up Myer Ones) I don't know why they are pushing the Myer One sign ups as one customer has already noticed that the website has a message popping up with the following
"We’re making some exciting changes to the MYER one Program and how you receive Rewards. Planned changes will come into effect from 1 October 2020. See Terms and Conditions for full details.
Dear Members, after an extensive review of the MYER one Partner Program, unfortunately the current program will no longer operate from 1 January 2021. MYER one Credits can continue to be earned with the Partners until 31 December 2020. We look forward to bringing you a new and refreshed Partner Program in the new year. We thank you for your understanding."
Ironically today, the customer srrvice manager asks me to ring her after i finish with the customer I was with looking at pillows ( yep I was again interrupted again whilst i was serving a customer - really annoying). I started to joke with the customer that it must be important if i have to call her after I finish serving her or that i'm in trouble again. The customer says to I spend more time with you then. I did actually spend quite a while with her as pillows are so difgicult to purchase - there is so much choice, there are so many brands and types and it is all very personal but more importantly you casn't actually return linen and bedding not just due to COVID but NSW Health Regulations porior to COVID.
It was past 1 pm my scheduled lunch break and I wanted to go to lunch but before I did i called the customer srrvice manager back witnessed by not just team member " I want to be a team leader" but by the Electricals team leader as well. And all i was told was to pass on the same message to everyone to sign up Myer One memberships and to ring the Womenswear manager when they have signed a customer up - that was all same shit!!!!! What a waste of my time if that's all I had to ring her back for.
Before I went to lunch the customer service manager had spoken to the 2 VM merchandiser team members about where to put excess stock but I was not present as I was serving . However team members within the same department and across departments have their own way of communicating without the managers who are EXTREMELY bad at communications ( I'm not being a bitch about it, it's a fact and probably all team members I have spoken to think the same and from the beginning when I first started).
After lunch I spoke to the 2 VM merchandising team members about the stock situation and i knew exactly what stock I could put out immediately - I knew I needed pillows so started putting these out to fill the stands up again from the cages in the dock. Whilst I was doing this I ran to answer the phone at the Homewares counter and who do you think was ringing me? The customer service manager accusing me of not rining her back - I did and this was witnessed by not one but 2 other team members! She was explaining to me about the stock on the dock situation and I told her that I was already onto it and knew what could be put out. What a waste of my time again!
I had quite a few customers today but I'll go back to the customer I was serving and interrupted by the customer service manager to see her when i had finished with them that I mentioned previously. This interruption was for my monthly staff appraisal or one on one with her - yes that little catch up to discuss my metrics and address any issues or concerns. I had just told team member " I want to be a team leader" how i haven't had one of these for months and suddenly I have one today. Same shit. £ need to respect my managers and not be do disrespectful - correction she needs to respect me as I am a shareholder and my investment goes towards keeping Myer operating. So much stuff she wrote on my review previously was erased. So it should be. The next point I will mention indicates how metrics are not always correct - I had a Myer one scan rate of 17% - not possible! then a closer lok at the number of transactions showed i only did 7 that day ir week - that's because it was most likely on a day i was doing stock and nit actually on the floor serving! I am signing customers up with Myer one memberships even on my days when i am not on the floor therefore why isn't this appearing on my metrics? I ask every customer about Myer One. Again you can't force customers to sign up. The other thing I still can't see on my metrics and haven't bern able to see for months is the rounding up of purchases as donations to charity. please explain - so where are the donations going ? Not to the Northern Breaches Womens shelter as advised that is for sure. I will now stop asking customers unless i see it appearing on my metrics again. I am expected to try and do 2 orders a week - since online is no longer and it is click and collect only - this will make it even less achievable!
I like how managers do not need to achieve sales metrics thenselves. Everytime tge customer service manager is aporoached by a customer she passes tgem onto me. Today I had a man in a wheelchair that she passed onto me. I don't mind serving but I am the one she always passes her customers onto - not any of the other team members.
After work I went grocery shopping at Coles Warringah ( bumping into a few Myer team members there) as it is a very large Coles and stocks a wider variety of things. Always looking for new products to try , I found a new product from the Coles Bakery section - pear & davidson plum filled shortbread - rating 9/10 love love love them! @ $5 a packet it was worth it - once you try one you will want another. I think these are unavailable at all Coles supermarkets around Australia - just the larger ones or ones with their own onsite instore bakeries as it is not a prepackaged mass produced commerical brand of shortbread biscuits off the shelves in one of the snack aisles. If you find them I think you will like them. They are addictive however shortbread is quite rich and the pear and davidson plum filling is quite sweet, it's a paste not a jam or jelly which is a orange yellow colour. I'm not a fan of jams except for French fig jam but did really like this fruit combination of pear and davidson plum. Apologies for the bad photo below, it comes in a rather chunky clear disposable plastic container which i threw out and replaced with a snaplock bag to take up less room in my reusable grocery bag. One final thing - some Coles bakeries are better then others - watch out for overcooked burnt or over caramelised biscuits. At Christmas they do have different flavoured shortbread biscuits which may be catamel, chocolate, strawberry or even fig filled. If the caramel filled ones are a little brown in colour rather then white or blonde in colour they are still ok and still taste good but don't purchase them if they are burnt. Look at the ingredients I think there may be some additives to them to make them look and taste as good as they are as the list of ingredients was quite long on the packet. umm yeah!?
Saturday 6th February 2021
Day off
I did absolutely nothing today as I am so tired I slept and ate most of today.
5 full days most of them moving stock has almost killed me this week. My next shift isn't until Tuesday 12 noon - 9 pm ( scan count day!). I was told that my shift had changed to 8 am - 4 pm by the opoerations manager as he wanted the bags counted early in the morning. I checked Kronos in the afternoon again today but there was no change and I had told the Electricals team leader and team member " I want to be a team leader" how my shift was changed from 12 noon - 9 pm to 8 sm - 4 pm earlier today as advised by the customer service manager although not confirmed on Kronos at the time. I am going by Kronos therefore if it's not on Kronos I don't work. If they make a mistake like last Monday it's not my fault. I still don't know if I was paid for 8 hours on Monday - I hope I was. I need to check my payslip which I could not get into on Wednesday to check.
I did make 2 deep pie sized custard tarts and 2 wellingtons ( one salmon & one chicken) today, watched YouTube channels and took the rubbish out. So tired I did not even wash my dishes or have a shower today.
Will try and venture out tomorrow.
Sunday 7th February 2021
Another do nothing day.
My day started with paying my bills - mobile phone , off site storage and private medical insurance.
I had already paid my weekly rent and monthly income protection insurance previously.
I am still catching up with my blogging and today i made myself a chocken and noodle soup ( not from a can) in my slow cooker. I had it gor lunch with some leftovers for lunch next week. I plan to take this to work along with half of my custard tart I made previously and some fruit nuts and water.
I checked Kronos again and my shift for Tuesday still has not changed therefore i assume I just show up at noon for stocktake on Tuesday. I have my shifts for the following week as well and most of my shifts are stock not service. How am I expected to do any customer orders if I am not serving most of the time for the next 2 weeks?
I have been told my some team members that if you are good at your job you get rewarded with more work therefore it is better to be a lazy team member at Myer.
Apologies to all my readers for a pretty boring week as it was all work Monday - Friday and recovery all weekend ( early starts and stock takes a lot out of my little body). Although travel to melbourne for a weekend is still not a safe option, I do have some events I would like to attend around Sydney coming up in the next few weeks therefore stay tuned as well as some more new edible product reviews.
No comments:
Post a Comment